Privacy policy

Last updated: December 13, 2025

Orijin operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Orijin is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, communicate with us, or participate in our marketing programs, including email and SMS messaging.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or aggregated data.

Depending on how you interact with the Services, we may collect the following categories:

Contact Information: name, email address, mailing address, billing and shipping address, phone number
Financial Information: payment card details, transaction history, payment confirmations (processed securely by third-party payment processors)
Account Information: login credentials, preferences, saved items
Transaction Information: products viewed, added to cart, purchased, returned, or exchanged
Communications: messages you send to us via email, SMS, contact forms, reviews, or customer support
Device & Technical Data: IP address, browser type, device identifiers, operating system
Usage Data: interactions with the website, pages viewed, time spent, referral URLs
Location Data: general location inferred from IP address (city/state level only)

Sources of Personal Information

We collect personal information from:

You directly (when you make a purchase, sign up for email or SMS, or contact us)
Automatically through cookies, pixels, and similar technologies
Service providers acting on our behalf (e.g., Shopify, payment processors, analytics tools, SMS and email platforms)
Marketing and analytics partners, where permitted by law

How We Use Personal Information

We use personal information to:

Provide and Improve the Services

Process orders, payments, shipping, returns, and exchanges
Create and manage accounts
Personalize your shopping experience
Maintain site functionality and performance

Marketing & Communications

Send transactional messages (order confirmations, shipping updates)
Send marketing communications by email and SMS, where you have consented
Deliver abandoned cart reminders
Share updates about products, rituals, launches, and offers

SMS Messaging

If you opt in to receive SMS messages from Orijin, we may use your phone number to:

Send order and shipping notifications
Send abandoned cart reminders
Send marketing or promotional messages

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or following instructions provided in the message.

Consent to receive SMS messages is not a condition of purchase.

Security & Fraud Prevention

Detect and prevent fraud or unauthorized activity
Protect our Services and users

Legal & Compliance

Comply with legal obligations
Respond to lawful requests
Enforce our terms and policies

Cookies, Tracking & Abandoned Cart Data

We use cookies and similar technologies to support site functionality, analytics, and marketing.

These technologies help us:

Remember items in your shopping cart
Understand when a cart has been abandoned
Determine when to send cart reminder messages by email or SMS

Example:
Orijin’s website uses cookies and plugins to track items added to your shopping cart, including when a cart is abandoned. This information may be used to send reminder messages via email or SMS, where permitted by your communication preferences.

You can manage cookies through your browser settings.

How We Share Personal Information

We may share personal information with:

Service Providers: Shopify, payment processors, fulfillment partners, analytics tools, email and SMS platforms
Marketing Partners: for advertising and analytics, subject to your preferences and applicable law
Legal or Business Transfers: mergers, acquisitions, or legal compliance

Important SMS Data Limitation

Text messaging originator opt-in data and consent will not be sold, shared, or disclosed to any third parties, except to service providers strictly necessary to deliver SMS communications on our behalf.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve its services. Data may be transferred outside your country of residence.

For more information, visit:
https://privacy.shopify.com/en

Third-Party Links

Our Services may link to third-party websites or platforms. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children’s Privacy

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children under 16.

Data Security & Retention

We implement reasonable safeguards to protect personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

Provide Services
Meet legal obligations
Resolve disputes
Enforce agreements

Your Rights & Choices

Depending on your location, you may have rights to:

Access or know what personal information we hold
Request deletion or correction
Opt out of targeted advertising
Receive a portable copy of your data

We honor Global Privacy Control (GPC) signals where required by law.

Communication Preferences

Email: unsubscribe via the link in any email
SMS: reply STOP at any time

Transactional messages may still be sent.

International Transfers

If personal information is transferred outside the EEA or UK, we rely on approved safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

Contact Us

If you have questions or wish to exercise your rights, contact:

Email: hello@myorijin.com
Address:
Orijin
3688 Serena Lane
Clermont, FL 34711
United States